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Maintenance

Work that hands itself off.

From a reported problem to a permanent record - here's how a real maintenance round actually moves through Nodavio.

01 Issue

Something gets reported.

A problem gets logged against a specific machine - as specific or as vague as whoever's reporting it can manage.

Open
"Won't connect to printer"
RECEPTION-01 · reported 3 days ago
02 Checklist

A checklist gets built once, reused forever.

Write "new hire setup" or "summer cleaning" a single time. Every future round reuses the same steps - no retyping into a new document each time it comes around.

Windows updated to latest version
Antivirus active and up to date
Printer added
03 Work

Batches, not one machine at a time.

Assign it to ten computers and work through them as one session. Check a step, and it's done - no separate save, no second screen.

Windows updated
Antivirus active
Printer added
04 Completion

Finish one, move straight to the next.

Complete RECEPTION-01 and Nodavio advances the queue automatically - no navigating back to a list to pick the next machine by hand.

RECEPTION-01 RECEPTION-02
05 History

It becomes part of the permanent record.

The completed checklist - and the issue it resolved - both fold into that machine's history, right alongside every other change.

Checklist completed, New hire setup

Issues, tracked alongside the fix

Log an issue against a specific computer, assign it, resolve it - it becomes part of that machine's permanent history, the same history that feeds into its health score.

Skip what doesn't apply

Skip a step when it doesn't apply to a particular machine, without breaking the run. The queue keeps moving either way.

Stop tracking maintenance by memory.

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