Help with your fleet, from the people who built it.
Nodavio is a small Danish company, so support isn't a queue - you're emailing the people who wrote the code.
Email support
Questions about your fleet, an import that went sideways, or anything that looks wrong. Danish and English, both fine.
support@nodavio.dkSystem status
Check whether something is down before you write in - the status page tests the live services from your own browser.
View system statusBilling and invoices
Cancellation lives in the Billing section of Settings inside Nodavio. Card changes, invoices and VAT details are in the billing portal, one click away from the same place.
How billing worksCommon questions
The people who build Nodavio - there is no support tier that reaches someone different, and no ticket system in between. Mark anything urgent in the subject line and it gets looked at first.
The computer name or asset tag involved, roughly when you noticed it, and what you expected to see instead. A screenshot beats a description if the screen is showing something odd.
Yes. Nodavio imports CSV directly, and if your sheet doesn't line up with the importer, send it to support@nodavio.dk and we'll tell you what to change.
Open Settings in Nodavio, go to Billing, and cancel there - no email required, and nothing to ask us for. It tells you the exact date the subscription ends before you confirm, and you can undo it from the same place any time before that date.
Email legal@nodavio.dk for anything involving data protection or a suspected vulnerability, and it goes straight to the founder rather than a general queue.
Still stuck?
Write to us. A real person reads it, usually the one who can also fix it.